Effective Date: 08/01/2025
Company Name: Paygency, LLC
Location: Arizona, United States

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At Paygency, LLC, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information in connection with our concierge bill payment services. We are committed to maintaining your trust and take your privacy seriously.

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Information We Collect

We may collect the following types of information in order to provide our services:

• Personal Information: Your name, address, phone number, email address.

• Billing Information: Account numbers, billing addresses, payment history, and details necessary to make payments on your behalf.

• Service Information: Information about the services we manage or pay for on your behalf.

• Communication Data: Any correspondence between you and our team.

We collect only the information necessary to perform our services effectively.

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How We Use Your Information

We use your information solely to:

• Manage and process bill payments on your behalf.

• Communicate with you regarding services, payments, and account management.

• Provide customer support.

• Maintain internal records in compliance with applicable laws.

 

No Data Sharing or Selling

We do not sell, rent, or share your personal information with any third party for marketing, advertising, or any other commercial purpose.
We may disclose your information only:

• When required by law or legal process (e.g., subpoena or court order).

• To trusted service providers strictly for the purpose of operating our service (e.g., payment processors), and only under binding confidentiality agreements.

 

Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.

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Your Rights and Choices

You have the right to:

• Access the information we have about you.

• Request corrections or deletions of your personal data.

• Withdraw your consent to our use of your information at any time.

To exercise any of these rights, please contact us at info@paygency.pro or 480-648-3809

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Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from children.

 

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

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Paygency, LLC
3039 West Peoria Ave

STE 102-104
Email: info@paygency.pro
Phone: 480-648-3809